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filler@godaddy.com
Please reach us at lumicandlesnco@gmail.com if you cannot find an answer to your question and for refill options.
Yes, I (Latchmi, the business owner) hand make all the candles, reed diffusers and bath salts.
The candles and diffusers are made in small batches and they are hand poured with the highest fragrance quantity recommended.
This is why the quality of each candle and diffuser is personally guaranteed.
Soy Wax is made from soybean and is non-toxic, which is better for your environment.
soy wax burns cleaner and longer, approximately 25%-50% longer than paraffin wax candles.
Fragrances also last longer in soy wax candles and you will definitely smell the fragrance until the candle is finished.
The burn times mentioned in the description have been calculated by burning the candles on 4 hour intervals.
We have personally tested the burn times for all sizes and can guarantee they will burn the hours mentioned.
We highly recommend to not burn candles for more than 4 hours straight and is mentioned in our care cards.
Yes, you can most definitely re-use the candle jar.
We also offer refill options to re-use your candle jars and diffusers.
Depending on the size of your jar, we will work out our costs and refill your jars.
Please note, the jars must be posted/ dropped off to us.
Send us an email to find out more about refilling your jars!
All of our products (jars, soy wax, diffuser base, fragrances, reeds, wicks, melt burners etc.) are purchased from Australian candle suppliers.
Our suppliers been in the candle industry for several years and their quality is one of the best.
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